Terms Of Service
Terms of Service
Welcome to Gigabyte Store LK, operated by Gigabyte Solutions (Pvt) Ltd. Throughout this website, the terms “we”, “us”, and “our” refer to Gigabyte Store LK and Gigabyte Solutions (Pvt) Ltd.
Gigabyte Store LK provides computer hardware, IT equipment, accessories, and related services through this website and our physical store locations. Our online store is powered by Shopify, which enables us to offer secure e-commerce services, payments, and order management.
These Terms of Service govern your access to and use of our website, products, and services. By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with any part of these Terms, please do not use our services.
1. ELIGIBILITY AND ACCOUNT RESPONSIBILITY
By using our services, you confirm that you are legally capable of entering into binding agreements under the laws applicable to you. If you are using this site on behalf of an organization, you confirm that you are authorized to do so.
When creating an account or placing an order, you agree to provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities conducted under your account.
Accounts may not be transferred, shared, or sold to any third party.
2. PRODUCTS AND SERVICES
We make every effort to accurately describe and display our products. However, actual product appearance, color, or packaging may vary depending on device settings or manufacturer updates.
We do not guarantee that products will meet every individual expectation beyond the specifications provided. Product availability, specifications, and pricing may change at any time without notice.
We reserve the right to limit quantities, discontinue products, or refuse service where necessary.
3. ORDERS AND ACCEPTANCE
Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Gigabyte Store LK. An order is confirmed only after payment is successfully processed and confirmation is issued.
We reserve the right to cancel or modify orders due to pricing errors, stock availability, payment issues, or suspected fraud. If changes occur, we will attempt to notify you using the contact details provided.
Returns, refunds, and exchanges are handled strictly in accordance with our Refund Policy.
Products sold are intended for personal or business use and not for unauthorized resale unless agreed in writing.
4. PRICING AND PAYMENTS
Prices are subject to change without prior notice. The final price charged will be the price shown at checkout at the time of order confirmation.
Prices may exclude taxes, delivery fees, installation costs, or duties unless explicitly stated. Any applicable charges will be shown before order completion.
You agree to provide valid payment information and authorize us to charge the selected payment method for your order.
5. SHIPPING AND DELIVERY
Delivery timelines are estimates only and may vary due to courier delays, customs clearance, or external factors beyond our control.
Once products are handed over to the shipping provider, risk of loss transfers to the customer. We are not responsible for delays caused by third-party carriers.
6. INTELLECTUAL PROPERTY
All content on this website, including logos, designs, text, images, videos, product descriptions, and layouts, is the property of Gigabyte Solutions (Pvt) Ltd or its licensors.
You may not copy, reproduce, distribute, or use any content for commercial purposes without prior written permission.
All trademarks, brand names, and logos displayed belong to their respective owners.
7. THIRD-PARTY SERVICES AND LINKS
Our website may include links or integrations with third-party services. We do not control or endorse third-party websites and are not responsible for their content, policies, or practices.
Use of third-party services is at your own discretion and risk.
8. SHOPIFY PLATFORM
Our online store operates on the Shopify platform. While Shopify provides the technical infrastructure, all transactions, products, and services are provided directly by Gigabyte Store LK.
Shopify bears no responsibility for orders, warranties, disputes, or product performance.
9. PRIVACY AND DATA USE
Your use of our services is subject to our Privacy Policy. Personal information collected is used only for order processing, support, and service improvement.
Some data may be processed through Shopify and related service providers as required to deliver services securely.
10. FEEDBACK AND REVIEWS
Any feedback, suggestions, or reviews you submit may be used by Gigabyte Store LK for service improvement, marketing, or operational purposes without obligation of compensation.
You confirm that your submissions do not infringe on third-party rights or contain unlawful content.
11. ERRORS AND CORRECTIONS
We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, or availability at any time, including after orders are placed.
12. PROHIBITED USE
You agree not to misuse the website or services, including but not limited to:
• Violating laws or regulations
• Attempting unauthorized access
• Uploading malicious code
• Misrepresenting identity
• Interfering with site security or operations
Violation may result in suspension or termination of access.
13. TERMINATION
We may suspend or terminate access to our services at any time if these Terms are violated. Obligations incurred prior to termination remain enforceable.
14. DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available”, unless explicitly stated otherwise. We do not guarantee uninterrupted, error-free service.
Certain warranties may be provided by manufacturers or service partners and are governed by their respective policies.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Gigabyte Solutions (Pvt) Ltd shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
16. INDEMNIFICATION
You agree to indemnify and hold harmless Gigabyte Solutions (Pvt) Ltd from claims arising from your misuse of the services or violation of these Terms.
17. SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect.
18. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka.
19. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.
20. CONTACT INFORMATION
For questions regarding these Terms, please contact:
📧 support@gigabytestore.lk
🌐 gigabytestore.lk
📞 +94 77 616 4002